Effective Date: June 17, 2026
Welcome to Valetra. These Terms and Conditions govern your use of our website, services, and the purchase of products supplied by Valetra. By accessing our website or engaging with our services, you agree to comply with and be bound by these terms.
Valetra is a supplier of waste management and pharmaceutical products, providing solutions to healthcare facilities, businesses, organisations, and industries requiring reliable and compliant supply services.
We are committed to delivering quality products while maintaining professional standards, safety requirements, and responsible business practices.
By using our website, you agree that you will:
Valetra supplies a range of waste management and pharmaceutical products. Product availability, specifications, packaging, and pricing may change without prior notice.
While we aim to ensure all product information is accurate, we do not guarantee that descriptions, images, specifications, or availability details are free from errors.
Customers are responsible for ensuring that products purchased from Valetra are suitable for their intended use and are handled, stored, and disposed of according to applicable safety guidelines and regulations.
Pharmaceutical products must only be used by authorised individuals and in accordance with relevant professional guidance and applicable laws.
Submitting an enquiry or order request does not guarantee acceptance. Valetra reserves the right to accept or decline orders based on product availability, customer requirements, compliance considerations, or other business factors.
Any quotation provided by Valetra may be subject to change until a formal agreement or confirmed order has been completed.
Prices for products and services may vary depending on quantity, specifications, delivery requirements, and market conditions.
Payment terms will be communicated during the quotation or ordering process. Customers agree to complete payments according to the agreed payment schedule.
Valetra will make reasonable efforts to fulfil orders within agreed timelines. However, delivery schedules may be affected by factors outside our control, including supplier delays, transportation issues, regulatory requirements, or unforeseen circumstances.
Due to the nature of pharmaceutical and healthcare-related products, returns and replacements may be subject to specific conditions to ensure safety, quality, and compliance.
Customers must contact Valetra regarding any damaged, incorrect, or defective products within a reasonable timeframe after delivery.
All content on this website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Valetra and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, or use our content without prior written permission.
Valetra shall not be responsible for any indirect, incidental, or consequential losses resulting from the use of our website, products, or services.
Our liability shall be limited to the extent permitted by applicable laws and shall not exceed the value of the relevant products or services supplied.
Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that information may be collected and processed for business communication, order management, and service delivery.
Our website may contain links to third-party websites. Valetra is not responsible for the content, security, or practices of external websites. Accessing third-party websites is done at your own discretion.
Valetra reserves the right to update or modify these Terms and Conditions at any time. Changes will become effective once published on this page.
These Terms and Conditions shall be governed and interpreted in accordance with applicable laws relevant to Valetra’s operations. Any disputes shall be handled through appropriate legal channels.
If you have any questions regarding these Terms and Conditions, please contact Valetra through the contact details provided on our website.